Privacy Policy

Effective Date: June 25, 2025

At ProKnoWara Consulting Firm, accessible at https://www.proknowara.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or communicate with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

ProKnoWara Consulting Firm is a strategic consulting company dedicated to offering expert advisory services in supply chain, operations, training, and compliance. This policy applies to all services provided through our official website: www.proknowara.com.

2. Information We Collect

We collect both personal and non-personal data:

a. Personal Information

You may voluntarily provide the following personal data when interacting with us:

  • Full name

  • Email address

  • Contact number

  • Company name

  • Job title

  • Location

  • Any additional data shared through inquiry forms, emails, or during service engagement

b. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent

  • Referring website addresses

  • Cookies and usage data (see Section 5)

3. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support

  • To deliver requested services or consulting engagements

  • To personalize your experience on our website

  • To send relevant updates, newsletters, and marketing communications (only with your consent)

  • To analyze website traffic and improve functionality

  • To comply with legal and regulatory obligations

4. Marketing & Communications

If you opt in to receive marketing communication from us:

  • You may receive newsletters, service announcements, promotional offers, or updates relevant to your interests

  • You can opt out at any time by clicking the “unsubscribe” link in our emails or by emailing us at marketing@proknowara.com

We will never send you marketing emails without your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how you use our site

  • Improve site performance

  • Offer a better user experience

You can manage cookie preferences via your browser settings. Please note, disabling cookies may affect site functionality.

6. Sharing and Disclosure of Information

We do not sell your personal data. Your information may only be shared with:

  • Trusted third-party service providers (e.g., hosting, analytics, CRM platforms)

  • Legal or regulatory authorities, if required by law

  • Our internal teams under strict confidentiality obligations

All third parties are required to comply with applicable data protection regulations and contractual safeguards.

7. Data Security

We are committed to protecting your data through:

  • Secure server infrastructure

  • Data encryption (where applicable)

  • Access control and regular system monitoring

  • Staff awareness and training on data privacy

Despite our efforts, no digital transmission or storage method is 100% secure.

8. Your Rights

Depending on your jurisdiction (e.g., under GDPR or other data protection laws), you may have the right to:

  • Access the personal data we hold about you

  • Correct or update any inaccurate data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Withdraw consent to marketing communications

To exercise your rights, please contact us at: marketing@proknowara.com

We will respond to all legitimate requests within the timeframe required by applicable law.

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy, or to comply with legal, accounting, or reporting requirements.

10. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the content or privacy practices of such third parties. We encourage you to review their privacy policies.

11. International Data Transfers

If you are located outside Bangladesh and choose to provide information to us, please note that we may transfer, store, and process your data in Bangladesh or other countries where our partners or service providers operate. We ensure appropriate safeguards are in place for such transfers.

12. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that data from a minor has been collected, we will take steps to delete it immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the new effective date. We encourage you to review this policy regularly.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

ProKnoWara Consulting Firm
📧 Email: marketing@proknowara.com
🌐 Website: www.proknowara.com